FAQ
Frequently Asked Questions (FAQ)
ποΈ Ordering & Products
Q: What kinds of products do you sell?
A Couple Secrets is your one-stop destination for adult wellness β from toys, lingerie, and dancerwear to educational blogs and luxury intimacy items.
Q: Are your products discreetly packaged?
Absolutely. All orders are shipped in plain packaging with no logos or brand names β your privacy is our priority.
Q: Do you carry plus-size options?
Yes! We proudly offer a wide range of sizes and styles for all body types, including inclusive lingerie and apparel options.
Q: Are your products safe and body-friendly?
We carefully select items made from quality, body-safe materials. Check each product description for material info and usage guidelines.
π Shipping & Returns
Q: How long does shipping take?
Orders are processed within 24β48 business hours, and shipping times vary based on your selected method at checkout.
Q: Do you ship internationally?
Yes! We proudly ship worldwide. Shipping costs and timeframes will vary based on destination.
Q: Whatβs your return policy?
Due to the intimate nature of our products, all sales are final. However, if an item arrives damaged or incorrect, please contact us within 7 days for resolution.
π³ Payments & Privacy
Q: What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and Shop Pay.
Q: Is your site secure?
Yes β our website uses SSL encryption and secure payment gateways to protect your personal and payment information.
Q: Will anything adult-related show on my bank statement?
Your purchase will appear under a neutral business name for discretion. No adult-related terms will appear.
π Discounts & Special Offers
Q: Do you offer discounts for dancers or professionals?
Yes! Ask your club or organization to partner with us to access our exclusive Dancer Discount Program.
Q: Where can I find current promotions?
Follow us on Instagram, Twitter, and check our homepage for the latest deals and featured items.
Q: Can I get exclusive discounts by following on social?
Yes β we post secret discount codes exclusively on our socials. Be sure to follow for giveaways, promos, and more.
π¬ Need Help?
Still have questions?
π§ Email us anytime at main@acouplesecrets.com β we're here to help.