Frequently Asked Questions (FAQ)

🛍️ Ordering & Products

Q: What kinds of products do you sell?
A Couple Secrets is your one-stop destination for adult wellness — from toys, lingerie, and dancerwear to educational blogs and luxury intimacy items.

Q: Are your products discreetly packaged?
Absolutely. All orders are shipped in plain packaging with no logos or brand names — your privacy is our priority.

Q: Do you carry plus-size options?
Yes! We proudly offer a wide range of sizes and styles for all body types, including inclusive lingerie and apparel options.

Q: Are your products safe and body-friendly?
We carefully select items made from quality, body-safe materials. Check each product description for material info and usage guidelines.

🚚 Shipping & Returns

Q: How long does shipping take?
Orders are processed within 24–48 business hours, and shipping times vary based on your selected method at checkout.

Q: Do you ship internationally?
Yes! We proudly ship worldwide. Shipping costs and timeframes will vary based on destination.

Q: What’s your return policy?
Due to the intimate nature of our products, all sales are final. However, if an item arrives damaged or incorrect, please contact us within 7 days for resolution.

💳 Payments & Privacy

Q: What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and Shop Pay.

Q: Is your site secure?
Yes — our website uses SSL encryption and secure payment gateways to protect your personal and payment information.

Q: Will anything adult-related show on my bank statement?
Your purchase will appear under a neutral business name for discretion. No adult-related terms will appear.

🎁 Discounts & Special Offers

Q: Do you offer discounts for dancers or professionals?
Yes! Ask your club or organization to partner with us to access our exclusive Dancer Discount Program.

Q: Where can I find current promotions?
Follow us on Instagram, Twitter, and check our homepage for the latest deals and featured items.

Q: Can I get exclusive discounts by following on social?
Yes — we post secret discount codes exclusively on our socials. Be sure to follow for giveaways, promos, and more.

📬 Need Help?

Still have questions?
📧 Email us anytime at main@acouplesecrets.com — we're here to help.